Dissapointed with my internet connection

My internet connection which is from IndosatM2, is very sllooooowwwwww….

It happened 3 months ago, when the modem become “GPRS” instead of “UMTS”. That means the connection getting slower (a.k.a take ages to load)….

Already called the customer services, they said about “the IndosatM2 is improving the network” or “maybe busy time, tons of people are connecting, so I couldn’t get the 3.5G”…”or your modem need to be serviced…”

The worse is, I already contracted for 12 months installation (6 months so far)… well, please enjoy the snail path….

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